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How to Report an Insurance Claim

Claim or loss notifications may be submitted to us via e-mail at: We do not require that the claims be submitted in any specific format, but the report should contain, at a minimum, the following information:

 • Name of Insured
 • Policy Number
 • Date of Loss
 • Claimant's Name
 • Brief Description of Loss
 • Contact Person and Phone Number

We will send an acknowledgment message back to you to confirm receipt and we will contact you shortly with the name of the claim handler.

Any attachments or follow up information may be mailed or faxed to us at:

Discover Re
One Tower Square
Hartford, CT 06183

For information regarding a claim or how to report a claim, you may reach our Claims Service line toll free at 866-657-2827.

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